Return Policy

Last updated: February 2026

Overview

At Pine Tree Disc, we want you to be completely satisfied with your purchase. This page outlines our return policies for products purchased through our shop and provides guidance for purchases made through our affiliate partners.

Purchases from Pine Tree Disc Shop

For products purchased directly from shop.pinetreedisc.com, the following return policy applies:

Return Window

You may return most new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original packaging with all tags attached.

Condition Requirements

  • Items must be unused and in the same condition you received them
  • Items must be in the original packaging
  • Receipt or proof of purchase is required

Non-Returnable Items

Certain items cannot be returned, including:

  • Used or thrown discs
  • Customized or personalized items
  • Items marked as final sale
  • Gift cards

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days. The refund will be applied to your original payment method.

Exchanges

If you need to exchange an item for a different size or color, please contact us before returning your item. We'll help coordinate the exchange to ensure you receive the correct item as quickly as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund at no additional cost to you. Please include photos of the damage when contacting us.

Purchases Through Affiliate Links

Our website contains links to products sold by third-party retailers such as Amazon. If you purchase a product through one of our affiliate links, the return policy of that retailer applies.

Amazon Purchases

Products purchased through Amazon are subject to Amazon's Return Policy. Generally, Amazon allows returns within 30 days of receipt for most items. To initiate a return:

  1. Go to Your Orders on Amazon.com
  2. Find the order you want to return
  3. Select Return or Replace Items
  4. Follow the instructions to complete your return

Other Retailers

For purchases made through other affiliate links, please refer to that retailer's return policy. We are not responsible for returns or refunds for purchases made through third-party retailers.

Shipping Costs

For returns to Pine Tree Disc Shop:

  • Defective/damaged items: We will cover return shipping costs
  • Change of mind: Customer is responsible for return shipping costs
  • Exchanges: We will cover shipping for the replacement item

How to Initiate a Return

To initiate a return for items purchased from Pine Tree Disc Shop:

  1. Visit shop.pinetreedisc.com and contact us through the store
  2. Include your order number and reason for return
  3. Wait for return authorization and shipping instructions
  4. Ship the item back using the provided instructions

Questions?

If you have any questions about our return policy, please contact us through our shop at shop.pinetreedisc.com.